C4L receives two Best Business Awards: Best Customer Focus and Best Employer
C4L have been awarded two prestigious awards by Best Business, due to evidence of an ethos of retaining first-class customer service and valuing our biggest assets, our staff.
UK-March 26, 2014 – C4L has been awarded ‘Best Customer Focus’ award because our business is focussed on customer service. C4L have been recognised for learning the customers’ needs and have provided countless bespoke solutions to best benefit them. This ethos was born from the move that C4L made over a decade ago, by becoming the first business that brought Colocation, Connectivity, Cloud and Communications as one solution, with one contact. C4L ensure top customer service is prominent in all their actions, from the first phone call with a prospective customer, to the regular reviews thereafter. Putting the customer first is the key to C4L’s success.
Andrew Areoff, Chairman of the judges said: “C4L has achieved great success by putting customers at the heart of everything it does, including sales, marketing, finance, and business support. The company provides IT infrastructure solutions to help customers work more efficiently across numerous colocations. With the complexity of today’s technology, anything that can be done to support business by providing a seamless B2B service deserves to be congratulated. Well done to C4L for putting the customer first and foremost and being agile and professional in its response to customer needs.”
C4L has also been awarded ‘Best Employer’ because of the way it recruits and retains expert staff and recognises internal excellence through development programmes and reward schemes. Each member is both a customer champion and industry expert, without them C4L would not have the success and prestige it has today. C4L has created a community where working together is at its nucleus, we are capable by structuring our business with a clear course for everyone to subscribe to, ensuring it is underpinned with highly skilled, culturally caring people.
Areoff also commented: “C4L has achieved great business success, with clients that range from government agencies to international financial institutions. It’s clear that the company’s biggest assets are not only the IT equipment or infrastructure it supplies, but its team. C4L has created an outstanding workplace where employees are encouraged to thrive, flourish and develop, from induction through to ongoing training. The result is a highly committed, happy and motivated workforce. Many congratulations to C4L for setting an outstanding example as Best Employer.”