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Disaster Recovery Solution Provides Answers To Cost And Time Challenges

Boston, MA and Herzliya, Israel – September 16, 2014 – Healthcare organizations rely on business continuity and disaster recovery (BC/DR) plans to ensure their IT functions remain operational in case of data loss from a man-made or natural disaster. The applications and data at these organizations are often comprised of important medical research and confidential patient records, which means unexpected datacenter downtime can lead to millions of dollars in lost revenue and jeopardize patient safety and the organization’s brand. Zerto Virtual Replication, the industry’s first replication solution to utilize the virtual environment for recovery, is a proven technology delivering healthcare organizations with a BC/DR solution that is simple to use and enables business processes to get back up and running quickly following a disaster of any kind.  

“It’s crucial that healthcare organizations’ patient care applications and business processes be operational at all times,” said Ziv Kedem, Co-founder and CEO of Zerto. “Providing caregivers with continuous access to important information and offering low recovery times are just a few ways Zerto Virtual Replication can help healthcare organizations cut costs and meet their rigorous application availability requirements.” 

Long Term Care Group saves time by eliminating preparation work

Headquartered in Eden Prairie, MN, Long Term Care Group (LTCG) is the leading provider of business process outsourcing for the insurance industry. Prior to implementing Zerto Virtual Replication, LTCG struggled with application outages as a result of failover testing. The failover process was so lengthy, members of the IT team had to work one weekend to prepare and another weekend to test. After meeting Zerto representatives at VMworld and witnessing how simple it is to use, LTCG decided to make a gradual switch to Zerto Virtual Replication. LTCG was happy to find that the deployment of Zerto’s BC/DR solution was simple, fast and successfully eliminated the time-consuming preparation work that was previously required to make its systems compatible with VMware vCenter Site Recovery Manager. 

“Zerto Virtual Replication is performing as we expected and providing us with peace of mind knowing there will be no surprises if there is a datacenter outage,” said Mike Gelhar, Systems Engineer at Long Term Care Group. “Our first recovery test went according to plan and surprisingly finished two hours ahead of schedule. Since its implementation in 2013, Zerto Virtual Replication has proven to effortlessly protect any virtual machine (VM) with an intuitive user interface.” 

Yakima Valley Farm Workers Clinic sees low Recovery Point Objectives (RPOs) while meeting Affordable Care Act requirements

Yakima Valley Farm Workers Clinic provides health services, such as medical and dental care, to patients in Washington and Oregon. When a disaster occurred, Yakima dealt with 24 hours of downtime, which negatively impacted business operations. Yakima made the decision to upgrade from its existing solution and sought a full software solution that was easy to implement and required minimal training. Yakima found that Zerto Virtual Replication separated itself from the competition by being cost effective, flexible and compatible with Yakima’s storage configuration. Zerto Virtual Replication also helped Yakima meet Affordable Care Act requirements, thanks to the solution’s DR testing capability.  

“Zerto Virtual Replication really came through when we needed it the most,” said Todd Pappas, Yakima Network Engineer. “Not only did it help us meet the requirements of the Affordable Care Act but it’s been reliable and easy to use since we implemented it. Additionally, the RPOs we’ve seen are ridiculously low, typically three to five seconds. I sleep easier knowing we have this BC/DR solution.” 

Liverpool Heart and Chest Hospital achieves aggressive service levels

At Liverpool Heart and Chest Hospital (LHCH) the patient experience is a top priority for hospital executives, and the organization prides itself on providing the best possible care. In 2012, LHCH recognized it could achieve significant financial benefits by virtualizing its environment. Migrating from paper files to electronic files eliminated much of the amount of hardware the hospital used, decreased power and licensing costs. To ensure that patients’ experiences were not impacted by data losses or interruptions, LHCH turned to the Allscripts electronic patient record system and utilized Zerto Virtual Replication to protect it. LHCH has recognized a number of benefits provided by Zerto Virtual Replication, including the ability to recover to any point in time and failover testing with no impact on the production environment. Most importantly however, the solution is hardware agnostic, meaning that it can grow with and adapt to LHCH’s changing infrastructure needs over time. 

“The results we have gotten so far give us full confidence we can exceed our patients’ expectations,” said James Crowther, Tech Support Manager at LHCH. “Right now, RPOs are maxing out at seven seconds across all 30 VMs that are protected by the solution. Within the next year we plan on leveraging Zerto Virtual Replication to protect another 10 VMs, with an end goal of utilizing it for the majority of our 120 VMs.” 

About Long Term Care Group

LTCG is a leading provider of business process outsourcing for the insurance industry. The nation’s largest insurers rely on our unparalleled expertise to help manage their complex long-term care portfolios and maximize financial performance. We also provide clients with advanced risk management insight built upon our unique and proprietary long-term care underwriting and claims databases. 

LTCG has more than 1.4 million long-term care policies currently under its management, representing nearly 20% of all active policies. We serve over 50 national carriers, including every one of the top 10 insurers in the long-term care market. 

Our experienced management team, which has worked together for years, includes some of the most recognized and respected leaders in the long-term care industry. And our information systems have been developed specifically to support the intricacies of this unique market. To learn more please go to:

 About the Yakima Valley Farm Workers Clinic

Originally established as a provider of health care for migrant and seasonal farm workers, the Yakima Valley Farm Workers Clinic is a non-profit organization incorporated in 1978. Today the Yakima Valley Farm Workers Clinic has locations throughout Washington and Oregon, impacting the lives of thousands of adults and children each year. Services are provided without regard to an individual’s ability to pay. A sliding-fee scale is available for those without health insurance. The list of services includes medical and dental care, behavioral health care and counseling, pharmacy services, community health services, nutritional services and educational and employment training programs. For more information, please visit:

About Liverpool Heart and Chest Hospital

Liverpool Heart and Chest Hospital NHS Foundation Trust is the largest single site specialist heart and chest hospital in the UK, providing specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging. 

The Trust serves an adult population of over 2.8 million and the geographical catchment area encompasses Merseyside, Cheshire, North Wales and the Isle of Man. 

About Zerto

Zerto has developed a software-based platform for workload mobility, migration, protection and recovery in hybrid-cloud environments, allowing for seamless flexibility and manageability of applications whether they reside on-premise or in the cloud. The company’s Cloud Fabric platform is based on the award-winning Zerto Virtual Replication software which has become the standard for protection, recovery and migration of data in cloud and virtualized datacenters. For more information, please visit:


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