ONZO announces five year partnership with Fjordkraft
ONZO selected to support five year pilot study into maximising energy efficiency
LONDON: 3 November 2015: Data science software company, ONZO and Fjordkraft, the Norwegian energy provider, have unveiled an innovative new customer engagement project that allows consumers to view their energy usage at a granular level, to maximise energy efficiency and adapt their behaviour to save money.
Fjordkraft has partnered with ONZO on the project that combines energy analytics, load disaggregation and gamification to create a unique approach to customer engagement. ONZO compiles and analyses household energy data taken from smart meters, to empower customers with personalised insights and control around their energy usage.
The project will form part of a 5 year pilot study into maximising energy efficiency using highly granular smart meter data. The project will be funded by Norwegian government department Enova. ONZO and Fjordkraft have been selected alongside 6 other companies for the funding, with the pilot due to start in November 2015.
As part of the project Fjordkraft will roll out newly developed hardware devices that collect highly granular data from the smart meters, providing rich insight to consumers with intelligence and real-time data on behavioural patterns through ONZO analytics.
This enables Fjordkraft to communicate with each of their customers on a more personalised level than ever before.
Spencer Rigler, CEO of ONZO, said: “ONZO enables utilities like Fjordkraft to really understand their consumers’ behaviour and lifestyle. Personalised consumer engagement is the next step for the industry as a whole, with this pilot scheme helping to create better relationships with customers and reduce churn.”
Arnstein Flaskerud, Head of Strategy at Fjordkraft, said: “We chose to partner with ONZO due to the maturity in their product and flexibility in meeting our needs. This pilot will be an opportunity to understand our customers, with insight from ONZO helping to build closer relationships and tailor our offering to the individual.”
ONZO is a global leader in consumer energy data and analytics. ONZO combines the science of energy analytics with load disaggregation, lifestyle behaviour analysis and probabilistic forecasting to give utilities and their customers unprecedented insights into how, where and when energy is used. Leveraging granular smart meter data, ONZO’s patented algorithms result in richer, highly accurate, customer-specific insights that help utilities improve customer engagement and energy efficiency, while reducing churn and creating new revenue opportunities.
Fjordkraft is a growing company, with more satisfied customers than any other electricity supplier in Norway. The company is Norway’s leading supplier of electricity to businesses, and the second biggest supplier of the domestic market. At Fjordkraft we have developed a customer loyalty programme that gives customers more for their money. We supply public and private entities with energy management and energy reporting services, as well as managing their portfolios in the electricity market. The Fjordkraft Group has offices in Bergen, Trondheim, Sandefjord, Oslo and Stavanger, and its turnover was NOK 3.7 billion in 2014.