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Adding “Where” Component Brings New Insights Into Customer Energy Consumption and Better Customer Engagement Results

LONDON and DENVER – ONZO and Ubisense have partnered to combine the data analytics functionality of ONZO’s utility customer insight and engagement platform with the location intelligence capabilities of the Ubisense platform. Through this combination, utilities now have much greater and more easily understood intelligence about where and how their customers are using energy. Armed with this intelligence, customer service, marketing, planning, T&D operations and other key business functions can achieve significant benefits.

Customers and their energy usage can now be geographically visualised at any desired level of granularity, from individual household, to feeder to entire service area. This allows utilities to see not only load locations, but also to map ONZO analytics-derived insights such as where solar panels are installed, locations of high consumers of air conditioning, customers with high discretionary peak time load, where usage anomalies exist and any other energy usage characteristics.

“The possibilities are endless for this new capability in location-enabled customer analytics,” said ONZO CEO Spencer Rigler. “Situational awareness is improved, problems are diagnosed more quickly, decision-making is more reliable and search time across multiple data sources is reduced. In addition, market demand analysis is improved, along with associated target marketing.”

About ONZO 

ONZO is a global leader in consumer energy data and analytics. ONZO combines the science of energy analytics with disaggregation, lifestyle behavior analysis and probabilistic forecasting to give utilities and their customers unprecedented insights into how, where and when energy is used. Leveraging granular smart meter data, ONZO’s patented algorithms result in richer, highly accurate, customer-specific insights with actionable outcomes that help utilities improve customer engagement and energy efficiency, while reducing churn and creating new revenue opportunities. Visit, and follow us on Twitter and LinkedIn.

About Ubisense

Ubisense (AIM: UBI), a global leader in enterprise location intelligence solutions, helps manufacturing, communications and utility companies improve operational efficiency and boost profitability. Ubisense location intelligence systems bring clarity to complexity, enabling customers to revolutionize their operational effectiveness in a measurable way. Founded in 2002, Ubisense is headquartered in Cambridge, England, with operations in North America, France, Germany, and Japan. For more information visit:

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