ScreenConnect 4.3 – Joining A Remote Support Session Just Got Easier
Latest release improves upon the customer connection experience and includes a number of enhancements
Raleigh, NC-May, 2014– ScreenConnect, aleading provider of remote support solutions, announced the release of version 4.3. Thenew version addresses more than 60 fixes and enhancements to the software including a new join dialog for customers and more efficient support for Windows 8 and higher.
* New Join Dialog for customers complete with images and option to choose join method
* Super-efficient new screen capturer for Win8 and higher
* Added low compression and no compression screen codecs
* Reinstall of unattended clients can now set the path and port (great option if moving setup)
* Made ScreenConnect DPI aware
“Ad-hoc remote support is where ScreenConnect got its start. Our goal is to make thispart of our product as seamless and easy for the end user as possible. The new joindialog includes vector images to help walk customers through the join process,” states Jeff Bishop, Business Development Manager for ScreenConnect.“Having customers on different operating systems, browsers, and configuration settings can be a challenge.Our job is to make connecting to these customers as simple as possible with a remote support product that “just works”.”
ScreenConnect is an all-inclusive solution for remote support, remote access, and remote meetings. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees and has a consistent development cycle to make it better and
faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn‘t require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization,
functionality, and return-on-investment.
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Content Type: Press Release
Release Date: May 6, 2014